Network selection when depositing crypto
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Some tokens exist on multiple networks (for example USDT ERC20, TRC20 and others). When creating a deposit, the selected network must match the network used when sending the funds.
If the wrong network is used, funds may be lost or require a complex recovery process.
Before sending, always check:
– the selected network
– the deposit address
– Memo/Tag if required
If you are unsure, contact support before sending funds.