What to Do If Your Deposit Has Not Arrived
Последнее изменение:
Deposits are credited after the required number of blockchain confirmations. Timing may vary depending on the network.
Please check
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the transaction is confirmed on the blockchain;
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the address and network match the deposit details;
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the amount meets the minimum requirement.
If everything is correct and the funds are still not credited, contact support and provide your TXID, currency, network, and amount.