Resetting Password

Title and Purpose: 
Purpose of the Procedure: To guide users in resetting their password on Emirex.com.

Scope: 
This procedure covers the steps involved in initiating a password reset and setting a new password.

Responsibilities:

• User: Responsible for accurately following all steps of the procedure.
• Emirex Support: Available for assistance and clarification in case of user inquiries.

Procedure Steps:
1 Initiate Password Reset:

• If you are unable to remember your password, click on "Forgot your password" in the login window.

2 Enter Email Address:

• Input your email address where the confirmation email will be sent.
• Click on "Restore password."

3 Confirm Email:

• Check your email inbox for the confirmation email.
• Open the email and click on "CONFIRM" to verify.

4 Change Password:

• In the "Change password" window, enter your new password.
• Confirm the password by entering it again.
• Your password must contain an uppercase letter, a lowercase letter, a number, and a symbol.

Note: After changing your password, withdrawals will be unavailable for 24 hours.

Instructions and Recommendations:

• Choose a strong and secure password to protect your account.
• Store your password securely and avoid sharing it with others.

Security Rules:

• Ensure the confidentiality of your password and avoid sharing it with anyone.
• Be cautious while accessing password reset links and emails to avoid phishing attempts.

Control and Evaluation:
Monitor the successful completion of the password reset process and verify access to the account with the new password.

Training and Updates:
Stay informed about any updates or changes related to password reset procedures.

Feedback and Improvements:
For feedback or assistance, users can contact support@emirex.com